As with all things in life things change. Sometimes we do not always like the changes and sometimes they even hurt but generally it’s wiser to embrace them and move forward rather than focus on the past. We have to ensure that we look back at the past as this is always offering valuable information to enable us to plan and ensure we don’t make the same errors again.
As a business we are always looking at our Strategy and this is something I am currently focussing on for the Company as a whole and I am enjoying reading the up to date strategy books and resources.
The Cover4Caravans rebranding has really embedded in now and I am very happy with the responses from our Customers and the way our team have embraced these changes.
Over this weekend we move offices – away from our leased floor to our own building, another change – but this time one that brings with it long term security and the ability for us to be in total control of our own costs. This is an important factor for businesses – in my opinion.
As the Caravan Insurance season is finally on countdown to the 1st March we are busy preparing ourselves for 2012. We have seperated our teams and now have one team looking after our new business customers and another looking after our renewals and policy adjustments – all our team can turn their hand to any of these tasks but it means we can focus our resources in a more effective manner.
How many changes?
Change is good. But only if you have a choice. There is nothing worse than somone else making the decision for you when you have had no input!
Have a great day.
Richard