Dear All

I seem to remember writing some articles on the site about claims some time ago, as a broker it is not easy as we have to liase with insurers on your behalf if you encounter problems (thankfully a rare occurrence as our Insurers are particularly good) but I was delighted to receive a compliment from one of our clients on the Caravannin4u forum today.

It is an unfortunate situation that sometimes things do not go to plan, it is just human error. However, it is at these times that dealing with a broker can be beneficial.

See below the comments..

“Had to make a claim for some fairly minor damage to our van – got the run around from the claims dept of the insurers. Spoke to Mike at Cover4, the broker, today who gave me a direct contact at the insurance co and now all sorted. Basically their junior staff messed it up. Got an email earlier apologising for mess up and the go ahead for the repairs. Thanks Mike- renewed my faith that there are people out there who care”

It is always nice to receive a compliment as we at Cover4Caravans have the experience, the knowledge and most importantly the passion to care about what we do. It is why I am so proud of the Team here and we continue to show how important customer service is to us.

Thanks

Mike

Good afternoon all

Not a great deal to report today, we have had a new member of staff join us this week in anticipation of the busy Caravan season. I expect sales to increase as we get closer to the Bank Holiday weekend which is good for all concerned.

Last Thursday myself and Richard went to our Insurers regarding Claims, in effect we are planning to begin an initiative on this subject and we asked them questions on procedures etc. This helps us gain a better knowledge which we can pass on to you. Much more on this subject to come…

Arsenal won on saturday but I can’t say they really deserved it. We played very poorly but nicked it at the death, this does little for my nerves!

My family actually went to the seafront on Sunday, it’s strange that we live 5 minutes away and never go. I even purchased my fiancee an ice cream, that shows that the weather is finally getting better.

Have a great week

Mike

Good morning all

I hope you all had a nice weekend, with the wet weather and, as I found out, there was a nice hail storm whilst I was walking out yesterday with my son. I was drencehd when I returned home and not in a great mood.

We had a very nice weekend with some drinks on Friday as a late birthday do, and saw my family on Saturday for a Chinese and some snooker (I regret that I lost again but enjoyed the game as I played quite well).

Strangely we have not had as many touring caravan claims in the current conditions which is a suprise as I expected a deluge of calls this morning. As ever if any of our clients need advice during this difficult time we are here to help, advise and mediate with your concerns.

Have a good Monday (well as good as it can be on a Monday!)

Happy touring

Mike

Dear All

I hope all are well today, I have spent the weekend packing up items in our flat as we move to a new house tomorrow, I can officially say I hate moving! Still onwards and upwards, the fence in the garden blew down in the storms over the weekend so a DIY job on the first day is looming. I am also very grateful to my mother in law for coming all the way from Nottingham to ease the burden.

I hate to admit it but I am getting into this X Factor thing, there is a lot more going into the show than I ever thought. I’m rooting for Stacey (well she’s from Dagenham isn’t she!)

Speaking of the weather, I expect a few storm damage claims in today as it was very wet and wild over the weekend which made it easier to stay in and pack.

Also I must say congratulations to my Mum and Dad who celebrate 35 years of marriage today and are taking my Nan and Grandad away for the week (it is their 60th anniversary on Xmas Eve)

Still thought i’d get a blog in today as our internet and phones are going off tomorrow, and will most probably be too busy anyway.

I have our staff appraisals on Wednesday so lots of things to catch up on!

Happy touring

Mike

We all know that anyone can offer cheap touring caravan insurance and can boast about their excellence, but what happens after you buy your insurance?

I recently had some communication with one of our clients via the Caravanning4u forum who regrettably had a claim on the day that he was travelling abroad in his touring caravan. He was understandly upset at the incident and was in need of urgent help, which was provided by Cover4Caravans as we liased with the insurers and the repairers in order to speed up the process. We know how troublesome these issues can be and we are human after all! I see from forums that many people looking for touring caravan insurance are sceptical of their insurers but we are only here to help.

It was certainly a pleasure to hear from this gentleman as everything fell into place and he was able to enjoy his holiday with the minimum of stress.

If you ever have questions please direct them to me michaels@alanblunden.co.uk or ring me 07786 088722.

Happy touring

Mike