Dear All

Well the Caravan season is slowing down and, apart from Statics we are quietening on the New Business front. The Renewals are going well and as I say with lots of people’s site renewals coming up we are experiencing an increase in Static New Business.

Congratulations to my sister in law Jude and partner Ray in Australia on the birth of their son Ned, weighing in at 7lbs 14 and healthy. Shame they live so far away!

We have a visit from mother in law on Friday so this means a trip to London for us, I have Friday and Monday off for a bit of relaxation for a change!

Have a great day

Mike

Dear All

Well another weekend is upon us, it seems hard to believe it is nearly October already but to be honest I like the weather a bit cooler.

This week I have caught a cold which, whilst I refuse to let it stope me carrying out my normal routine, has been somewhat annoying. The good things is that I tend to get bad colds but they go quicker.

The weekend sees another match for Dagenham against Morecambe, we have had a poor run and our Captain has suffered some abuse on Twitter which went beyond acceptable criticism. I sent my support as he is an honest hard working pro and why should’nt he have a Twitter, he’s not exactly Wayne Rooney!

Next week I have my Team One To Ones which are very good and informative for all concerned and a trip to London with my partner. We are very much looking forward to the trip and a couple of days away from the office.

Have a great day

Mike

Q: Should I take my awning down when I return from holiday?

A: The short answer is yes, most Insurance Companies will not cover you in this instance as the awning is not in use. It may take a few minutes to take the awning down but, for exapmle in these recent high winds, if you are not with the caravan the awning is likely to be damaged. The caravan (and thus the awning) is deemed as in use “when you or your immediate family are using or visiting your caravan for holiday purposes or when the caravan is attched to a towing vehicle. This includes a 24 hour period immediately prior to and returning from you or your immediate family using or visiting your caravan for holiday purposes provided the caravan is kept at your home during this 24 hour period.”

If you have any questions regarding this you can either read our policy wordings (on the Terms of Business and Documents page on the main page) or ring us free on 0800 9707172.

Dear All

Reports from experts within the industry suggest that caravan thefts from service stations are on the rise again. After years of positive figures it appears that caravan owners have relaxed and this has led to a sharp increase in crime, and of course as you are on the road more of your prize possessions will be stolen with it.

The thefts are the result of organised gropus where the owners may only have stopped for 10 minutes to grab a cup of coffee as many owners do not fit their wheel clamp and hitchlock, but whilst this is a pain it could save you thousands of pounds by securing your van and the hours of trouble that ensue.

Another idea is to fit a tracking device, whether it be pro active or target, which can be monitored to improve the chances of a recovery.

Other advice is to park with other caravanners, avoid extended periods of vacancy and to invest in security equipment.

Mike

Dear All

As you are aware the most important test of your policy is if you need to make a claim, here is what one client said about our service:

“We are with you at the moment as you are very reasonable. We had a bump this year and there was no problem arranging the repair and we were kept informed all the way. Good price and helpful staff and we are happy to renew with you”